Effective Date: 01/01/2026

This Refund Policy explains when and how refunds may be requested from Allied Partnership for Development LTD (we, us, our) in connection with our website, digital products, online courses, programs, and related services (collectively, Services). By purchasing or accessing our Services, you agree to this Refund Policy.

1. General Principles

• We aim to be fair and transparent while protecting the integrity of our learning materials and services.
• Refund eligibility may depend on the type of product or service purchased and whether access has been used.
• Approved refunds are issued to the original payment method where possible.

2. Digital Products and Downloadable Materials

Due to the nature of digital products (including downloadable files, templates, recordings, and other materials), refunds are generally not available once access is granted or a download is made.

We may consider refunds in limited cases, such as:

• Duplicate purchases (you were charged twice for the same item).
• Technical issues on our side that prevent access and we cannot resolve within a reasonable time.
• Incorrect charges caused by our billing error.

3. Online Courses and Programs

For paid courses, workshops, or programs, refunds may be available if you submit a request within 7 days of purchase, provided that:

• you have not completed more than 20% of the course or program content, and
• you have not downloaded or otherwise obtained substantial materials that are intended for ongoing use.

Where a course or program includes live sessions, coaching, or delivered services, we may deduct the value of any sessions already delivered or booked.

4. Coaching, Consulting, and Service-Based Deliverables

For one-to-one coaching, consulting, or other service-based deliverables:

• Before delivery: You may request a refund if the service has not commenced and no work has started.
• After delivery or commencement: Refunds are generally not provided, but we may assess requests case-by-case.

5. Event Registrations and Live Workshops

For paid events (including live workshops, webinars, or in-person sessions, if offered):

• Refund requests must be submitted at least 48 hours before the event start time.
• If you cannot attend, we may offer an alternative such as a credit or transfer (subject to availability).

6. Subscriptions and Recurring Payments

If you purchase a subscription (monthly or annual), you can cancel at any time. Unless required by law, subscription fees already paid are generally non-refundable, and access continues until the end of the current billing period.

7. Non-Refundable Circumstances

Refunds will generally not be provided in these situations:

• Change of mind after significant access, completion, or use of the Services.
• Failure to use the product/service after access has been granted.
• Requests made after the applicable refund window has expired.
• Breaches of our Terms of Use, including misuse, sharing login details, or unauthorised distribution of materials.

8. How to Request a Refund

To request a refund, contact us with the subject line Refund Request and include:

• Your full name and email address used for purchase
• Order number or proof of purchase
• The product/service name
• A brief reason for the request

We aim to respond within a reasonable timeframe. If approved, refunds are typically processed within 5–10 business days, depending on your payment provider.

9. Chargebacks

If you initiate a chargeback without first contacting us to resolve the issue, we may suspend or terminate access to the Services while the matter is investigated. We encourage you to contact us first so we can try to resolve concerns promptly.

10. Updates to This Policy

We may update this Refund Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11. Contact Us

If you have questions about this Refund Policy, contact:
Allied Partnership for Development LTD
Email: info@p4d.ac
Website: https://p4d.ac/

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Last updated: 01/01/2026